Refund Policy

Thank you for choosing LVTN. We are committed to providing the best AI-driven procurement solutions and intuitive content creation tools. Our goal is to ensure that you are completely satisfied with your purchase and experience with our services.

Refund Eligibility:

To be eligible for a refund, please ensure that the following conditions are met:

• – The request for a refund is made within 7 days of the original purchase date for Subscriptions Packages.
• – You have explored the LVTN platform and utilized our services.
• – You have encountered an issue that our support team has been unable to resolve satisfactorily.
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Non-Refundable Situations:

Refunds will not be issued under the following circumstances:

– There is no refund for Credits Packages.

• – Dissatisfaction due to user error or lack of understanding of the platform’s capabilities without attempting to contact our support team for assistance.
• – Situations where significant usage of the platform has occurred, indicating substantial benefit derived from the service.

Refund Process:

1. Submit a Refund Request: Send an email to contact@lvtn.shop with your purchase details, including your order number, and a detailed explanation of the issue you encountered.
2. Review: Our team will review your request and may contact you for further information or to attempt to resolve the issue.
3. Resolution: If your request is approved, we will process the refund to your original method of payment within 7-10 business days.

If you have any questions about our refund policy or need assistance, please contact us:
Email: contact@lvtn.shop

At LVTN, we strive to make your experience as seamless and satisfying as possible. Your satisfaction is our priority, and we are here to help you reach your milestones 10X faster with our AI-powered tools.